Okay, so you've found our site and have been browsing our lists of the biggest and most reputable online casinos on the web, you've even checked out our list of who is currently offering the most generous casino bonuses, what next? Before you register with one of our recommended casinos it's a good idea to have a look through our frequently asked questions page just to clear up any queries you may still have before signing up. So whether your question has to do with how to claim the best casino bonuses or the documentation you'll need to sign up with an online casino, or you're concerned with the safety of your sensitive information and fairness of play you will find the answers to you questions in this section of our site.
If you have any questions that you do not see answered in the section below then please do not hesitate to contact us, our skilled team will look into them and you will have your answer within 24 hours. The FAQ section is ordered according to subject which will make it easier for you to find exactly what you are looking for. It is also constantly being updated as and when we receive questions from our members so keep checking back. Thanks.
Frequently Asked Questions (FAQs)
Registration and Proof of identity documentsWhat will I need to do to register at an online casino?Is a copy of my credit card sufficient for registration?Will I need a copy of my driver's license in order to register an account at an online casino?Will a copy of my bank statement be enough to register?
Player account in online casinosHow do I open a player account at an online casino of my choice?How can I close my player's account?How can I enable a disabled / locked account with an online casino?Why is my balance locked in my player account?
Deposits at online casinosHow do I deposit funds into my player's account?My deposit has not been accepted by my online casino, what can I do?How safe is using PayPal for these sorts of transactions?
Payouts in online casinosHow can I withdraw funds from my online player's account?Will larger payouts be problematic when gambling online?What should I do if an online Casino is only offering payouts via Paypal?
Bonus Offers & PromotionsHow do I get the best Casino Bonus?How long must I play before withdrawing my online casino bonus?Am I limited to the games I can use bonus offers on?
Security & FairnessWhat is an eCOGRA certificate?What is the Alderney Gambling Control Commission?What is the Gambling Portal Webmasters Association?
Rogue and Blacklisted CasinosHow do I know which casinos to trust online? I've heard a lot about rogue casinos.